Introduction

Welcome to Apollo Roofing Solutions. By accessing or using our website, products, or services, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.

Who We Are

Apollo Roofing Solutions is a registered business operating in Australia. Our registered address is: 29 Corymbia Place, Parkinson QLD 4115

• Phone: 07 3086 6099
• Email: contactus@apolloroofingsolutions.com.au

Collection and Use of Personal Information

We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We collect, hold, use, and disclose personal information to:

• Provide and manage our products and services
• Respond to enquiries, complaints, or feedback
• Comply with legal obligations
• Improve our website and customer experience
• Offer products and services that may be of interest to you

Types of Information Collected

We may collect:

• Identity and contact details
• Purchase history and service usage
• Enquiry and complaint records
• Website usage data (via tools like Google Analytics and Meta Pixel)
• Device and browser information

Cookies

Our website uses cookies to enhance user experience. You may disable cookies via your browser settings, but this may affect website functionality.

Disclosure of Information

We may disclose your personal information to:

• Related companies, franchisees, or contractors
• External service providers
• Government or law enforcement agencies, where required
• We do not disclose personal information to overseas recipients.

Marketing

We may use your personal information to send marketing communications. You can opt out at any time by following the instructions in the communication.

Access and Correction

You may request access to or correction of your personal information by contacting us. We will respond within a reasonable timeframe and ensure your information remains accurate.

Complaints

If you have concerns about how we handle your personal information, please contact us. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Changes to These Terms

We may update these Terms and Conditions from time to time. Changes will be published on our website. Continued use of our services after changes are made constitutes acceptance of the updated terms.